Terms of Service
Client satisfaction is our passion. Due to this, we enforce the following policies. Thank you for your understanding. Please contact us with any questions or concerns to the stated policies.
All deposits & sales are final and must be paid in full at time of service or purchase.
Payment Types: Cash, PayPal, Venmo, Cashapp, Zelle & Apple Pay.
Late Arrivals: If you arrive more than 15-minutes past your scheduled appointment time without notice, we reserve the right to consider you a no-show. THE BEAUTY QTIQUE is not held responsible for late arrivals. Due to the nature of our business, we do not rush services or purposely run the next client late. In the event of a late arrival, you may reschedule all or part of your appointment, depending on the service type. You may also opt to continue your service with less time for the same price.
Cancellations and No-Shows: Cancellations received less than 24 hours in advance of the scheduled service time will result in loss of deposit fee. No call/No show appointments are subject to a 100% charge of the scheduled service.
Squeeze-in/Outside of Business hours: These appointments are considered *specialty* and have an upcharge of a $25. Please understand that my schedule is part-time until further notice. Although I'd like to open up more days it is just not the time yet. Consider pre-booking appointments to avoid these charges.
Account Balance: In the event the payment not accepted for late cancellation or no show appointments then an account balance will occur. We require that all clients pay their account balance to zero (0) prior to receiving further services.
Appointment Guarantee: If we at THE BEAUTY QTIQUE do not offer scheduled clients 24 hours’ notice prior to necessary cancellations or rescheduling of services, we will credit the client’s account with the amount of $25 which may be used towards future services of products. Exemption: Natural disasters and other situations may be excluded from this guarantee.
Appointment Confirmations: All appointments are considered confirmed at the time of scheduling the appointment. THE BEAUTY QTIQUE may send a courtesy text message and email confirmation of all scheduled services. You may choose to opt out of confirmation text messages or email notifications.
Consultations and Paperwork: Consultations are complimentary and essential in our cycle of service. Reviewing client paperwork allows us to provide safe, high-quality, and custom-tailored services. Consultations and will not be skipped or rushed under any circumstance.
Children and Pets: For your safety, relaxation, and the courtesy of other clients, children under the age of 18 are not permitted unless receiving a scheduled service. All clients under the age of 18 must be accompanied by a legal guardian throughout the duration of the scheduled service. Pets are not permitted by state law. If children or pets are present, the appointment will be cancelled, rescheduled, and subject to a cancellation fee up to 100% of the scheduled service cost. Exemption: Animals trained expressly for assistance under the Americans with Disability Act to confirm with the DISTRICT OF COLUMBIA regulations.